Faqs

Accounts (4)

We verify certain profiles to help you be sure that they are who they claim to be. Keep in mind most of the users are not verified. You can report suspicious accounts that are impersonating you, your business or your artist.

If you would like to get a verified account please do one of the following before requesting account verification.

After you’ve done this, you can apply for a verified account by emailing your username and the link(s) to your facebook/twitter accounts to support@demodrop.com

Note that only accounts with a certain amount of facebook likes / twitter followers (>5000) are eligible for a verified DemoDrop account. 


To change your username go to http://demodrop.com/profile/account

This will also effect your DemoDrop url, e.g:
http://YOURUSERNAME.demodrop.com


If you want to delete your account, you can do so by going to : http://demodrop.com/account/delete
Warning this permanently deletes your account with all your tracks and supports, after that there’s no way back

Alternatively, If you don’t want your profile to be visible to others, go to http://demodrop.com/my/account and set your account type to “Hide your profile”


Some popular usernames are unavailable due to a previous fake account or just blocked by us to prevent people from creating a fake profile with a username of popular djs/artists.

If your username is unavailable please make sure you didn’t create the account yourself by requesting a new password for that username.

If you feel your username is in use by someone else please contact
support@demodrop.com to claim it.

Note that when a account is deleted that username will NOT become available again. 

 


Usernames (2)

Some popular usernames are unavailable due to a previous fake account or just blocked by us to prevent people from creating a fake profile with a username of popular djs/artists.

If your username is unavailable please make sure you didn’t create the account yourself by requesting a new password for that username.

If you feel your username is in use by someone else please contact
support@demodrop.com to claim it.

Note that when a account is deleted that username will NOT become available again. 

 


To change your username go to http://demodrop.com/profile/account

This will also effect your DemoDrop url, e.g:
http://YOURUSERNAME.demodrop.com


Uploading (5)

When you get this error “We were unable to process your audio file ” it means that our current audioprocessor was unable to process your mp3/wav files. It has no use uploading the track again, because our audioprocessor will fail to process it again.

At the moment we are testing out a new audioprocessor which will be able to process virtually any audio file and will support a lot more file types for example: mp2, mp3, wav, aac, aea, aiff, flac, ogg, tta


You can set a download settings for each of your tracks separately to one of these three options:

Public – Anyone can download, even people who are not signed in. (currently not available, will be added in the next demodrop update in sept 2014)

Shared – That means that all demodrop users can download your track, although they have to be signed in to download it.

Friends – All the people that you are following, and all people that are in your contact list (if you imported a contact list) can download your track. People that aren’t your ‘friend’ can request to download your track, you will be notified and can approve or deny the download.

Private – Nobody can download this track except you or the people you send it  to (if you sent it with the download option enabled). if someone wants to download your track they can request it, and you’ll be notified and can approve or deny the download.


You can set a view settings for each of your tracks separately to one of these three options:

Public – That means that anyone can listen to your track. (even people that aren’t signed in)

Shared – Your track is visible to everyone, but only people that are signed in can listen to your track.

Friends – All the people that you are following, and all people that are in your contact list (if you imported a contact list) can see your track.

Private – Nobody can see this track except you or the people you send it  to.


The track type “Original (demo)” is only for tracks originally created  by you.
Do not upload remixes, bootlegs or original tracks created by other artists/producers in this category.

Policy per 1 nov 2016
If you set tracks to “Original (demo)” other than music you’ve originally created yourself will result in a ban for this category, which means that you won’t be able to upload any more tracks of this type or in case of multiple violations even result in termination of your account.


We offer the ability to upload remixes and mashups, but actually a lot of remixes and mashups are infringing copyright of other tracks and/or artists.

This means that when we receive reports about tracks that are infringing copyright(s),  which we do every day, we are forced to take those tracks down, your account receives a penalty and we also block those tracks permanently for future uploading.

If you’ve received multiple penalties related to your account we can close down your DemoDrop account without notice.

The DMCA reports we receive are  done automatically by bots that are crawling the internet for organisations like RIAA and IFPI.

 


Tracks (9)

You can set a download settings for each of your tracks separately to one of these three options:

Public – Anyone can download, even people who are not signed in. (currently not available, will be added in the next demodrop update in sept 2014)

Shared – That means that all demodrop users can download your track, although they have to be signed in to download it.

Friends – All the people that you are following, and all people that are in your contact list (if you imported a contact list) can download your track. People that aren’t your ‘friend’ can request to download your track, you will be notified and can approve or deny the download.

Private – Nobody can download this track except you or the people you send it  to (if you sent it with the download option enabled). if someone wants to download your track they can request it, and you’ll be notified and can approve or deny the download.


You can set a view settings for each of your tracks separately to one of these three options:

Public – That means that anyone can listen to your track. (even people that aren’t signed in)

Shared – Your track is visible to everyone, but only people that are signed in can listen to your track.

Friends – All the people that you are following, and all people that are in your contact list (if you imported a contact list) can see your track.

Private – Nobody can see this track except you or the people you send it  to.


You can download a track by clicking the download icon in the player at the bottom of the page.

The author of the track decides if the track is available for download to everyone, or just the people that he/she is following.

If the download setting of a track is set to private, you can request download permission.

In exchange for a download, you need to “support” the track (Read more about supporting tracks)

Note that for bootlegs, edits and mashups we were forced to disabled the public download option. Read more about that here.


When you want to download a track (which means you probably like that track) you need to support it. A “support” is basically a like.

Supports will be visible to all users, so that everyone can see which tracks have the most supports and thus are the most popular.


When you promote your track it will displayed to users that have not listened to your track yet.

Your track will be displayed in the suggested/inbox of users (depending on their inbox genre/type filter) and in the trending section in the categories to which your track belongs to.

The tracks are on rotation with other promoted tracks in the same pool, on every page the 3 tracks that have been displayed the least will be shown, that counter is reset every day so that every track get the same amount of exposure.

To promote your tracks you first need to upgrade your plan, and then go to My Tracks to select the tracks you want to promote


The track type “Original (demo)” is only for tracks originally created  by you.
Do not upload remixes, bootlegs or original tracks created by other artists/producers in this category.

Policy per 1 nov 2016
If you set tracks to “Original (demo)” other than music you’ve originally created yourself will result in a ban for this category, which means that you won’t be able to upload any more tracks of this type or in case of multiple violations even result in termination of your account.


We offer the ability to upload remixes and mashups, but actually a lot of remixes and mashups are infringing copyright of other tracks and/or artists.

This means that when we receive reports about tracks that are infringing copyright(s),  which we do every day, we are forced to take those tracks down, your account receives a penalty and we also block those tracks permanently for future uploading.

If you’ve received multiple penalties related to your account we can close down your DemoDrop account without notice.

The DMCA reports we receive are  done automatically by bots that are crawling the internet for organisations like RIAA and IFPI.

 


We as DemoDrop do not claim nor give any rights to the music that is available on our platform.

The users that post their music are responsible for determining the licensing for that music. If you would like to use their music in any way, you should check with the owner of the track for the required license for his/her work.

 


Did you receive a notification that your track has been removed from our platform due to copyright complaints?
Here’s what happened:

We receive copyright claims from organisations like RIAA and IFPI every day. The companies are actually scanning the internet and platforms like DemoDrop for tracks that infringe copyright for artists that they represent.

If they find track(s) that belong to their artists they send us a take down notice, and we are forced to remove the track.

Read more here